Refund & Cancellation Policy

1. All Sales Are Final

All deals and engagements with FFB Enterprises are final. The upfront assessment and strategy fee is non-refundable once the assessment has been performed and the custom funding sequence has been created. By engaging our services, you acknowledge and agree to this policy.

2. Why Fees Are Non-Refundable

The upfront fee covers the cost of the business assessment, credit review, and the creation of your custom funding sequence — work that is performed immediately upon engagement and that carries real cost on our end. Because these services are delivered upon payment, the upfront fee cannot be refunded regardless of outcome.

3. $30K Minimum Guarantee

For qualified clients, FFB Enterprises offers a $30,000 minimum funding guarantee. If we do not secure at least $30,000 in business credit for you, the backend performance fee will not be charged. This is our risk — not yours.

This guarantee applies only to the backend performance fee. The upfront assessment and strategy fee remains non-refundable, as it compensates work already performed.

4. Conditions of the Guarantee

The $30K minimum guarantee is valid only when the client:

• Meets all qualification criteria at the time of assessment (680+ credit score, $10,000+ in personal credit limits, no negative items)
• Follows the custom funding sequence as directed by FFB, including application order
• Provides accurate and complete information throughout the process
• Does not apply for credit outside the planned sequence without FFB's guidance
• Responds to documentation and action requests in a timely manner

The guarantee may be voided if the client fails to meet these conditions, misrepresents information, or takes actions outside the agreed sequence that affect credit or approval outcomes.

5. Cancellation by Client

A client may cancel their engagement at any time. However, because work is performed upon payment, no refund of the upfront fee will be issued for cancellations after the assessment has begun. If you cancel before the backend performance fee is assessed, no backend fee will be charged.

6. Cancellation by FFB

FFB Enterprises reserves the right to cancel an engagement if a client provides false information, fails to follow the funding sequence, or engages in fraudulent activity. In such cases, no refund of the upfront fee will be issued, and the guarantee is voided.

7. Appointment Cancellations

If you need to reschedule or cancel a booked assessment call, please contact us as soon as possible. We will work with you to find a new time. No-show appointments without prior notice may be rescheduled at our discretion.

8. No Refund for Completed Services

Once the funding sequence has been delivered and applications have been submitted on your behalf, all fees paid are non-refundable. The backend performance fee, if applicable, is earned upon successful funding of at least $30,000 in business credit.

9. Disputes

Any dispute regarding fees or refunds must be submitted in writing within 30 days of the charge in question. We will review and respond within 14 business days. This policy is governed by the laws of the State of North Carolina.

10. Contact

Questions about this Refund & Cancellation Policy can be directed to: